Privacy Policy
Effective Date: July 19, 2025
This Privacy Policy describes how BMB ENTERPRISES LTD ("MySport.pro," "we," "us," or
"our"),
based in the UK, England, collects, uses, and discloses your information when you use our website and
mobile
application (collectively, the "Service").
We are committed to protecting your privacy and handling your personal data in a transparent and lawful
manner. By accessing or using MySport.pro, you agree to the terms of this Privacy Policy.
1. Important Information & Who We Are
MySport.pro is a platform designed to help users find, create, and join sporting events globally.
Users of MySport.pro must be 18 years of age or older. We do not knowingly collect
personal
data from individuals under 18. If you are under 18, please do not use our Service.
2. Information We Collect About You
We collect various types of information to provide and improve our Service to you.
A. Information You Provide to Us Directly:
- Account Registration Data: When you register for an account, we collect your:
- Full Name
- Email Address
- Phone Number
- Date of Birth
- Password (stored securely as a hash)
- Profile Picture
- Current Location (provided by you)
- Event Participation Data: When you create or join an event, we collect:
- Skill Level
- Sport Preferences
- Team Affiliations
- Emergency Contact Information (used strictly for emergency situations during events)
- Specific Location details for events
- Participation History
- User-Generated Content: You may provide personal information when you:
- Participate in in-app chats and messaging with other users.
- Upload photos of events.
- Communications: Information you provide when you contact us directly (e.g.,
customer
support inquiries).
B. Information Collected Automatically:
When you access and use the Service, we automatically collect certain information:
- Usage Data: This includes your IP address, browser type, operating system, pages
visited, time spent on pages, referring URLs, and clickstream data.
- Device Information: We collect information about the device you use to access the
Service, including the device type, unique device identifiers, and mobile network information.
- Location Data: We collect precise location data from your device, primarily to help
you
find and participate in local sporting events. You can manage location services through your device
settings.
C. Information from Third Parties:
- Payment Information: While we do not directly process your payment card details, we
use
Stripe as our third-party payment processor. When you make a payment through
MySport.pro, your payment information is provided directly to Stripe, not stored by us. Stripe's use
of
your personal information is governed by their own Privacy Policy, which we encourage you to review.
3. How We Use Your Information
We use the information we collect for various purposes, primarily to provide, maintain, and improve
MySport.pro, as well as to communicate with you:
- To Provide and Maintain the Service: This includes enabling you to register
accounts,
create and join events, manage your profile, and access core functionalities of MySport.pro.
- Event Management & Communication: To send you specific event notifications, updates
about events you're interested in or participating in, and to facilitate communication between event
organizers and participants within the app.
- Personalization: To personalize your user experience, such as suggesting events or
sports based on your preferences, skill level, and location.
- Improvement & Troubleshooting: To analyze usage patterns, understand how users
interact
with our Service, troubleshoot technical issues, and improve our app's features and performance.
- Security: To protect MySport.pro and our users from fraudulent activities,
unauthorized
access, and other security threats.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and
legal processes.
4. How We Share Your Information
We share your information in specific circumstances as described below:
- With Other Users (Within the Service):
- When you join an event, your Full Name and Profile Picture will be visible
to
the event organizer and other participants within that specific event.
- Your user profile (including your Full Name, Profile Picture, and
potentially
sport preferences/skill level, depending on your profile settings) is generally
public and visible to other MySport.pro users. Please be mindful of what you
share
on your profile.
- User-generated content (photos and chat messages) uploaded within an event
is
accessible to all users participating in that specific event.
- With Third-Party Service Providers:
- We use Google Firebase for hosting, database management, and other backend
services. Your data is stored on Firebase's secure infrastructure.
- We use Google Analytics to understand how users engage with our Service,
which
helps us improve. Google Analytics collects data, typically on an aggregated basis, to
provide
us with insights into user behavior.
- Stripe processes all payment transactions. We do not store your full
payment
card details.
- Legal Requirements: We may disclose your information if required to do so by law or
in
response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In the event of a merger, acquisition, asset sale, or other
business transaction, your information may be transferred as part of that transaction. We will
notify
you of any such change in ownership or control of your personal data.
We do NOT sell or rent your personal data to third parties for their marketing purposes.
5. International Data Transfers
As our data is stored on Google Firebase, which operates globally, your information may
be
transferred to, and processed in, countries outside of the UK and the European Economic Area (EEA).
These
countries may have data protection laws different from those in your jurisdiction.
Google Firebase implements measures to ensure your data is treated securely and in accordance with this
Privacy Policy and applicable laws, including reliance on Standard Contractual Clauses for transfers of
personal data from the EEA to countries not deemed to provide an adequate level of data protection.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was
collected, including for the purposes of satisfying any legal, accounting, or reporting
requirements.
Generally, we will retain your information for the duration of your active account. Upon account deletion
or
prolonged inactivity, we will either delete or anonymize your data, unless retention is required or
permitted by law (e.g., for fraud prevention, dispute resolution, or to comply with our legal
obligations).
7. Data Security
We take the security of your data seriously. We utilize Google Firebase's enhanced security
measures to protect your personal information. Firebase provides a secure infrastructure,
including encryption of data in transit and at rest, and robust access controls. While we strive to
protect
your personal data, no method of transmission over the Internet or method of electronic storage is 100%
secure. Therefore, we cannot guarantee its absolute security.
8. Your Data Protection Rights
You have certain rights regarding your personal data, subject to local data protection laws:
- Right to Access: You have the right to request a copy of the personal data we hold
about you.
- Right to Rectification: You have the right to request that we correct any
inaccurate or
incomplete personal data we hold about you.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your
personal
data. You can delete your account directly within the app.
- Right to Restrict Processing: You have the right to request that we restrict the
processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a
structured, commonly used, and machine-readable format and to transmit that data to another
controller.
- Right to Object to Processing: You have the right to object to our processing of
your
personal data under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal
data,
you have the right to withdraw that consent at any time.
To exercise any of these rights, you can delete your account within the app or contact us directly at info@bmbENTERPRISES.LTD. We will respond to your
request
in accordance with applicable data protection laws.
9. Cookies and Local Storage
We use "cookies" and similar tracking technologies to track the activity on our Service and hold certain
information. This includes:
- Local Storage: We use local storage on your device to store temporary data like
your
name and authentication token, which helps maintain your session and improve user experience.
- Google Firebase: Firebase uses its own mechanisms for authentication and state
management, which may involve cookies or similar identifiers.
- Google Analytics: This service uses cookies to collect information and report
website
usage statistics without personally identifying individual visitors to Google.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However,
if
you do not accept cookies, you may not be able to use some portions of our Service.
10. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a
third-party
link, you will be directed to that third party's site. We strongly advise you to review the Privacy
Policy
of every site you visit. We have no control over and assume no responsibility for the content, privacy
policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page. We will also update the "Effective Date" at the top of this Privacy Policy.
You
are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy
are
effective when they are posted on this page. For significant changes, we may provide more prominent
notice
or obtain your consent as required by law.
12. Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, please contact us by
email:
info@bmbenterprises.ltd